Security Hints


Phishing
Types of Phishing:
 arrows Spear Phishing
 arrows Vishing
 arrows Pharming
Phishing Attempt Examples
E-mail from Hancock Bank
Protecting Yourself
Security Hints
Identity Theft
Advanced e-Fraud Protection
 
At Hancock Bank, maintaining your account's security is our top priority. To augment the security measures that we take on your behalf, there are steps that you can take to help protect your account.

Remember, when it comes to phishing, you have the power to protect yourself.

  • Never share your Online Banking or Bill Pay user ID's or passwords: If you believe someone has learned your password, please change it immediately and contact us directly either in person or by telephone.

  • Create a secure password: Choose a password that uses a combination of letters, numbers and symbols. For example, 1thisrocks2 or j1964st1225. Avoid choosing obvious words or dates such as a nickname or your birth date. If you'd like to check how secure your password really is, Microsoft offers a password checker. [NOTE: Without limiting the generality of similar terms contained in our Legal Notices, HANCOCK BANK DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY INFORMATION OR SOFTWARE PROGRAMS THAT YOU MAY DOWNLOAD FOR THE THIRD-PARTY WEBSITE.]

  • Keep your password unique: Don't use the same password for Hancock Bank and other online services such as AOL, eBay, MSN or Yahoo. Using the same password for multiple websites increases the likelihood that someone could learn your password and gain access to your account.

  • Look for a Hancock Bank Greeting: E-mails from Hancock Bank will address you by name or the business name associated with your Hancock account. We will not send an e-mail with the greeting "Dear Customer" or "Dear User".

  • Don't share personal information via e-mail: We will never ask you to enter your password or financial information in an e-mail or send such information in an e-mail. You should only share information about your account once you have signed on to Hancock https://secure.hancockbank.com/online/Hancock/Consumer/login.asp

  • Don't download attachments: Hancock Bank will never send you an unsolicited e-mail with an attachment or software update to install on your computer. E-mails with attachments will only be sent at your request and will either be password protected or sent via secure e-mail, if applicable.

  • Don't share your account: Don't use your accounts to collect or transfer money for someone else. These types of activity are often conducted as forms of money laundering or mail fraud and may result in significant criminal penalties. If someone contacts you and asks you to transfer money on their behalf, you should deny the request and contact us immediately.

  • Increase your security: Periodically change your Online Banking online user ID or password and be sure to establish a HandyCall access code on each account for telephone banking. In addition, ask to establish a security code/ID with Hancock Bank to prevent anyone from obtaining personal information on your accounts either in person or through unauthorized telephone inquiries.

  • Look for legitimate sites: Examine all privacy and security seals before doing business with a particular website and make sure they are legitimate. Tools like NetCraft Toolbar and McAfee SiteAdvisor can help you identify websites that are not legitimate and are available for download at no cost to you. [NOTE: Without limiting the generality of similar terms contained in our Legal Notices, HANCOCK BANK DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY INFORMATION OR SOFTWARE PROGRAMS THAT YOU MAY DOWNLOAD FOR THE THIRD-PARTY WEBSITE.]